We are looking for a confident and customer-focused E-Commerce Executive to handle customer enquiries, promote products, manage order-related queries, and drive sales. The candidate will be responsible for converting leads into orders, maintaining customer relationships, and ensuring a smooth customer experience.
Key Responsibilities
Handle inbound and outbound customer calls and enquiries.
Explain product features, pricing, offers, and services.
Follow up with potential customers and pending orders.
Convert enquiries into successful sales.
Manage customer queries, complaints, and order-related issues.
Maintain customer records and sales reports.
Coordinate with sales and operations teams for order processing.
Achieve assigned sales and customer-conversion targets.
Required Skills
Positive communication and convincing skills.
Basic computer knowledge and MS Excel proficiency.
Robust customer-handling and follow-up abilities.
Positive attitude and target-oriented approach.
Experience in e-commerce, telecalling, or sales is preferred. Freshers can also apply.
Pay: ₹9,000.00 - ₹13,000.00 per month
Work Location: In person
📌 E Commerce Executive Bathinda (India)
🏢 Netcrafty
📍 India
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.