Document Collection & Client Communication Executive
Location: Mumbai
Shift: Monday-Friday: 5:00 AM - 2:00 PM; Saturday: 5:00 AM - 11:00 AM
Experience: Freshers / Experienced
Primary Skills - Must Have
Document Collection
Client Communication
Excellent English Communication
Customer Follow-up
Documentation Verification
CRM
MS Excel
Key Skills
Customer Service
Banking Documentation
Loan Documentation
Email Communication
Calling
Follow-up
Data Entry
CRM Management
Coordination
Problem Solving
Responsibilities
Contact customers for required/pending documents.
Follow up through calls, email and other communication channels.
Verify documents before submission.
Maintain accurate customer records.
Update CRM regularly.
Coordinate with internal processing teams.
Resolve customer queries.
Ensure documents are collected within required timelines.