A Front Office Assistant (or Front Desk Assistant) serves as the primary point of contact for an organization, handling administrative tasks, greeting guests, and managing incoming communications.

Core Responsibilities
Guest &
Visitor Management:

Welcome visitors, verify credentials, maintain visitor logs, and direct guests to the appropriate personnel or meeting rooms.
Call &
Mail Handling:

Answer, screen, and route incoming phone calls; manage the main email inbox; sort and distribute incoming mail and package deliveries.
Administrative Support: Schedule appointments, maintain executive calendars, prepare meeting rooms, and assist with document drafting, filing, and copying.
Office Maintenance &
Supplies:

Monitor inventory levels of office supplies and snacks, place reorders, and keep the reception and lobby areas clean and organized.
Billing &
Records:

Process basic transactions, issue guest passes or temporary badges,



handle petty cash, and update administrative records or databases.

Key Requirements &
Skills
Education: High school diploma or equivalent (Associate’s or Bachelor’s degree preferred in hospitality or business administration).
Experience: Freshers or 1–2 years in a reception, customer service, or administrative support role.
Technical Skills: Proficiency with Microsoft Office Suite (Word, Excel, Outlook) or Google Workspace, and familiarity with phone systems or CRM tools.
Soft Skills: Excellent verbal and written communication, solid organizational abilities, multi-tasking, and a polite, qualified demeanor.

Pay: From ₹14,000.00 per month

Advantages
Food provided
Health insurance
Provident Fund

Work Location: In person

📌 Front Office Associate Kumarakom
🏢 Karma Royal Haathi Mahal
📍 Kumarakom