Role Overview To design, develop, Plan, administrate and implement an effective and systematic training activities and programs for employees at different levels, resulting in a highly motivated, versatile and multi skilled workforce.
Key Responsibilities
· Design training manuals, training plans, feedback survey forms, support materials and modules on all products and processes
· Design, develop, plan, administrate and implement an effective and systematic training activities and programs for employees at different levels, resulting in a highly motivated, versatile and multi skilled workforce
· Conduct training needs analysis and develop, administer and implement the training plan
· Manage the internal technical trainings and track the trainee performance on the shop floor (Training Tracker)
· Ensure to assess the effectiveness of training after every training program conducted
· Keep abreast of the latest information on innovations in trends in the Domain
· Analyse the training metrics and send the timely reviews and feedback to Head- T&D;
· Establish and maintain high performance standards throughout the training process
Skills & Competencies
Approachable and able to form positive relationships
Effective organizational skills
Team working skill and interpersonal skills
Excellent organizational skills to arrange implementations, upgrades/migrations for all the processes
Excellent knowledge on our retail branches and operations
Comfortable with training a versatile audience from front-line to management level
Particular on personal etiquettes and should present himself/herself in very confident and pleasing manner
Ability to handle fresher training related programs like corporate to campus, communication skills, soft skills, behavioural skills etc
Ability to prepare Training Metrics Management and reports
Capable of identifying and defining training need / requirement for a team / process to develop modules accordingly
Education & Experience
· Graduation and above
· Proficiency in MS-office
· 18 months service with Matrimony.com, rated C and above in the last two appraisal.
📌 Ijp Trainer Chennai (India)
🏢 Matrimony.com
📍 India
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