Operations Oversight: Manage daily check-ins, check-outs, room assignments, and billing accuracy during assigned shifts.
Team Leadership: Supervise, train, and schedule receptionists, concierge, and bell staff; conduct shift briefings and debriefings.
Guest Relations: Greet guests, handle special requests, and de-escalate complex or sensitive customer complaints promptly.
Department Coordination: Collaborate with housekeeping and maintenance to update room statuses and ensure clean, ready rooms.
Financial & Admin Tasks: Handle cash reconciliation, shift audits, credit limit tracking, and daily reporting.
Policy Compliance: Enforce brand and safety standards, security protocols, and emergency procedures
Pay: From ₹22,000.00 per month
Perks
Food provided
Provident Fund
Work Location: In person
📌 Front Office Supervisor Ernakulam
🏢 Travancore court
📍 Ernakulam
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