We are seeking young, charming, energetic and agile presentable qualified with 3 to 5 yrs of experience with valuable English, who works at the front desk and is responsible for guest satisfaction and customer service who has worked in Restaurants or real estate's companies.
Their responsibilities include
Greeting guests: Welcoming guests upon arrival and reviewing arrival lists
Directing: Directing Clients to their Concerned Department ( Existing Clients to CRM Dept, New Clients to Sales Team)
Providing information: Sharing information about the Project
Managing guest concerns: Handling guest feedback and inquiries, and investigating issues to resolve them
Assisting with check-in and check-out:
Helping guests with the check-in and check-out processes
Managing special events: Carrying out special events for the Project
Completing pre-registration: Handling pre-registration formalities for VIP guests
Allocating Concerned Dept: Assisting Clients based on their preferences & requirements
Collecting feedback: Collecting guest feedback forms
Providing service recovery: Taking steps to recover service if needed
Preferable Candidates: Real Estate Experience only Job Type: Full-time