Key Responsibilities
Guest Service & Welcome: Greet arriving patrons warmly, escort them to tables, present menus, and offer food and beverage recommendations.
Order Processing: Take accurate food and drink orders, input them into the Point of Sale (POS) system, and relay special dietary requests or preferences to the kitchen and bar.
Table & Outlet Operations: Handle opening and closing side duties, set tables to brand standards, explicit used tableware, and maintain station cleanliness throughout the shift.
Billing & Payments: Process guest bills, handle cash, credit card, or room-charge transactions accurately, and manage billing inquiries.
Safety & Hygiene: Adhere strictly to food safety and hygiene protocols (such as HACCP standards) and maintain personal grooming and uniform standards.
Problem Solving: Handle minor guest complaints with empathy and escalate complex issues to the F&B; or Restaurant Manager when necessary.
NOTE- Any candidate interested for Industrial Training & Job Training can also apply for the same position