We are looking for an IT Hardware Engineer to provide onsite L1/L2 support for enterprise servers and IT infrastructure. Engineer will be responsible for hardware troubleshooting, basic OS-level support, installation, maintenance, and field service activities.
Key Responsibilities:
Installation, rack mounting and commissioning of enterprise servers.
Hardware troubleshooting and replacement of server components.
Basic knowledge of Dell, HPE and Lenovo servers.
Troubleshooting CPU, RAM, HDD/SSD, RAID, PSU, NIC and other hardware issues.
RAID configuration and basic server hardware configuration.
BIOS/firmware upgrades and hardware health checks.
Basic Windows Server and Linux OS installation and troubleshooting.
Basic IP, DNS, Gateway and network configuration.
Server reboot, power cycle and basic diagnostic activities.
Follow customer SOPs and prepare service/activity reports.
Coordinate with L2/L3 teams and OEM support for complex issues.
Travel to customer locations for onsite support as required.
Required Skills:
Positive knowledge of enterprise server hardware.
Basic Windows Server/Linux knowledge.
Basic RAID and storage knowledge.
Basic networking knowledge.
Positive troubleshooting and communication skills.
Willingness to work onsite and travel as required.
Qualification: Diploma / B.E. / B.Tech / B.Sc. / CCNA / MCSE or equivalent IT qualification.
Preferred Skills:
Experience with HPE ProLiant, Dell PowerEdge, Lenovo ThinkSystem, iLO/iDRAC, RAID controllers and server diagnostics.
Pay: ₹15,000.00 - ₹25,000.00 per month
Advantages
Health insurance
Leave encashment
Paid sick time
Provident Fund