Must-have requirements
Strong verbal and written communication skills with ability to communicate clearly and professionally
Ability to understand, troubleshoot, and resolve process-related queries accurately
Comfortable working in a high-volume, target-driven contact center setting
Ability to navigate multiple systems, tools, knowledge bases, and case-management platforms
Solid attention to detail and ability to follow defined SOPs, processes, and policies
Strong problem-solving and decision-making skills within defined authority levels
Ability to manage difficult interactions and maintain professionalism under pressure
Strong accountability for individual quality, productivity, attendance, and overall performance

Nice-to-haves
Experience in E-Commerce,



Seller Support, Customer Support, Contact Center, or BPO setting
Proactive mindset with ability to identify seller pain points and contribute meaningful operational feedback
Willingness to learn recent products, processes, systems, and policy changes quickly

Pay: ₹10,000.00 - ₹31,000.00 per hour Expected hours: 9.0 per week

Experience
Customer support: 1 year (Preferred)

Location:
Jaipur, Rajasthan (Preferred)

Shift availability:
Night Shift (Preferred)

Work Location: In person

📌 International Chat Support Jaipur
🏢 Transcom
📍 Jaipur