Candidates with experience in International BPO / International Inbound Sales / Voice Process / Customer Service / Sales will be preferred.
Job Responsibilities
Handle international inbound calls from customers.
Understand customer requirements and provide suitable products/services.
Convert inbound enquiries into successful sales.
Achieve individual sales and revenue targets.
Maintain excellent customer service and communication standards.
Handle customer queries and objections professionally.
Maintain accurate customer and sales records.
Follow company processes and quality standards.
Candidate Requirements
16 years of relevant experience in International BPO / Inbound Sales / Voice Process.
Excellent English communication skills
Solid convincing and sales abilities.
Comfortable working in rotational shifts and rotational offs.
Ability to work in a target-oriented workplace.
Working Hours
9-hour shift, including 1-hour break
Shift timings fall between 6:00 PM to 7:00 AM IST
Rotational shifts
Weekly Offs Leave
6 offs per month during the first 2 months.
After completion of 90 days: 6 weekly offs + 1 CL (Casual Leave)
Weekly offs will be rotational.