Role Overview The Junior Business Analyst will support healthcare process analysis and requirement documentation across claims and pre-authorization workflows. This role focuses on learning domain, assisting senior team members, and contributing to process improvement and technology-enabled solutions.
Key Responsibilities
Support analysis of end-to-end healthcare workflows, including claims and pre-authorization processes.
Apply basic working knowledge of ICD, CPT, HCPCS and healthcare terminology during analysis.
Assist in current-state documentation, process mapping, and data analysis.
Support gap analysis to identify errors impacting TAT and productivity.
Document business and functional requirements under guidance.
Assist in preparing PRD, SD, and functional documents.
Coordinate with IT and product teams for requirement clarifications.
Participate in client calls and internal discussions as required.
Support UAT, validation, and documentation updates.
Assist in managing change requests and tracking requirements.
Qualifications & Skills
MBBS / MD or healthcare background (or equivalent clinical exposure)
0–3 years of experience in healthcare operations or analysis
Basic understanding of claims and pre-auth workflows
Exposure to healthcare coding standards (ICD, CPT, HCPCS)
Solid documentation and communication skills
Willingness to learn healthcare IT, AI, and automation concepts
Success Indicators
Accuracy and completeness of documentation
Speed of learning healthcare workflows
Contribution to error reduction and process improvement
Pay: ₹300,000.00 - ₹700,000.00 per year
Perks
Paid sick time
Paid time off
Provident Fund
Ability to commute/relocate:
Whitefield, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
willing to do work on Saturday & Sunday
Education:
Bachelor's (Required)
Experience:
Insurance: 1 year (Required)
Shift availability:
Day Shift (Preferred)
Night Shift (Preferred)
Overnight Shift (Preferred)