– Store Manager (Jewellery)

Designation: Store Manager – Jewellery

Department: Retail / Sales

Industry: Jewellery

Location: Patiala

Experience: 4–8 Years in Jewellery Retail

Job Summary:

We are looking for an experienced and result-oriented Store Manager to manage the day-to-day operations of a jewellery showroom, drive sales, ensure excellent customer service, and effectively manage the store team.

Key Responsibilities:
Manage complete day-to-day operations of the jewellery showroom.
Achieve monthly and yearly sales targets and drive revenue growth.
Lead, motivate, and manage the sales team to improve performance.
Handle VIP and important customers and ensure excellent customer experience.
Maintain solid knowledge of gold, diamond, silver, and other jewellery products.
Monitor stock, inventory movement, display, and product security.
Ensure proper billing, cash handling, documentation, and daily sales reporting.
Coordinate with HO, accounts, inventory, and management teams.
Monitor staff attendance, grooming, discipline, and productivity.
Handle customer complaints and ensure timely resolution.
Implement company policies, SOPs, and security procedures.
Analyse sales performance and prepare regular reports for management.




Ensure proper visual merchandising and attractive product display.
Support marketing activities, promotions, and customer relationship initiatives.
Maintain showroom cleanliness, presentation, and overall operational standards.
Ensure compliance with jewellery industry regulations and company procedures.

Required Skills & Qualifications:
Graduate in any discipline; MBA/PGDM in Sales or Marketing will be an advantage.
4–8 years of relevant experience in jewellery retail, preferably as a Store Manager/Showroom Manager.
Strong knowledge of jewellery products, especially gold and diamond jewellery.
Excellent sales, customer-handling, and team-management skills.
Good communication and negotiation abilities.
Solid leadership and problem-solving skills.
Target-oriented with a strong focus on business growth.
Good knowledge of MS Office and retail/POS software.
Ability to handle high-value transactions and sensitive inventory responsibly.

Pay: ₹45,000.00 - ₹50,000.00 per month

Advantages
Flexible schedule
Health insurance
Leave encashment
Life insurance
Provident Fund

Work Location: In person

📌 Jewellery Store Manager Ludhiana (India)
🏢 Creatif Films
📍 India