Key Responsibilities
Lead and coordinate service engineers to ensure timely completion of UPS installation, commissioning, preventive maintenance, and service activities.
Prepare daily and weekly work schedules for service engineers based on service requests, project requirements, and customer priorities.
Allocate jobs to engineers based on location, technical skills, and workload.
Monitor engineer attendance, job progress, service response time, and completion status.
Coordinate with customers and internal teams to ensure smooth execution of service activities.
Track pending service requests, breakdown calls, preventive maintenance schedules, and SLA compliance.
Prepare daily, weekly, and monthly MIS reports on service activities, engineer productivity, and pending jobs.
Maintain service reports, installation records, maintenance details, and customer complaint records.
Follow up with engineers to ensure timely submission of service reports and closure of assigned jobs.
Ensure compliance with safety guidelines,



company SOPs, and quality standards.
Escalate critical service delays and operational issues to management.

Educational Qualifications
ITI / Diploma in Electrical & Electronics Engineering (EEE) or Electronics & Communication Engineering (ECE).
Bachelor’s Degree in EEE will be an added advantage.

Experience & Skills
2–4 years of experience in service coordination, MIS, or technical operations, preferably in UPS or electrical maintenance.
Valuable knowledge of MS Excel, including VLOOKUP, PivotTables, and report preparation.
Robust coordination, scheduling, follow-up, and communication skills.
Ability to manage multiple service requests and coordinate service engineers effectively.

Pay: ₹18,000.00 - ₹25,000.00 per month

Perks
Health insurance
Provident Fund

Work Location: In person

📌 Mis Coordinator Ups Industry Anna Nagar
🏢 POWER LINKS
📍 Anna Nagar