We are looking for a proactive and organized Operations Executive to manage day-to-day service operations and coordinate between customers, mechanics, and internal teams to ensure smooth and timely service delivery.
Key Responsibilities
Manage and monitor daily service bookings and operations.
Coordinate with mechanics, service partners, and customers.
Assign service requests and follow up on job status.
Ensure timely arrival, service completion, and customer updates.
Handle operational issues and coordinate for quick resolution.
Maintain daily operational records, reports, and documentation.
Track service performance, pending jobs, cancellations, and customer feedback.
Coordinate with the Business Development and Customer Support teams.
Identify operational gaps and suggest process improvements.
Ensure company SOPs and service quality standards are followed.
Pay: ₹10,000.00 - ₹12,000.00 per month
Advantages
Cell phone reimbursement
Work from home
Work Location: In person
📌 Operation Executive Bhubaneswar
🏢 Acceldrive india
📍 Bhubaneswar
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