Designation - Relationship Manager in Project for Solar Business
Job Specification
We are looking for a results-driven and customer-focused Relationship Manager to manage customer relationships and drive the sales journey through a consultative approach. The role requires robust relationship management, commercial orientation and problem-solving capabilities to understand customer needs, recommend suitable solutions and drive conversions while ensuring a seamless customer experience.
Skills Required
Basic technical and financial acumen, with an understanding of solutioning, financing, subsidies and customer ROI.
Robust negotiation, relationship management and consultative selling skills.
Valuable local-language communication and CRM discipline,
with the ability to perform in a high-pressure environment.
Key Responsibilities
Own the end-to-end customer journey, acting as the dedicated customer SPOC from qualified lead to commissioning.
Coordinate preliminary consultations and site-survey coordination, enabling customers to understand the approved design, generation and savings potential, financing/subsidy, guarantees, and AMC.
Convert qualified opportunities into bookings while ensuring timely payment and documentation completion.
Deliver a seamless customer experience through regular milestone communication and effective resolution of concerns and grievances.
📌 Off Roll Position Relationship Manager Solar Service Gurgaon Gurugram
🏢 Luminous Power Technologies
📍 Gurugram
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