Responsible for managing assigned corporate merchant relationships and onboarding NTBs, driving POS/QR solutioning, delivering highquality service, and enabling crosssell through robust coordination with internal Business Units.
Key Responsibilities
Manage and grow nominated corporate merchant portfolios with a focus on service excellence.
Provide POS, QR and digital payment solutioning based on merchant requirements.
Coordinate deployment, activation, and issue resolution with Operations, Service, Product & Tech teams.
Drive crosssell of banking products including Current Accounts UPI solutions, lending and Insurance.
Liaise with multiple Business Units for prospecting, lead sharing, and conversion of corporate prospects.
Ensure compliance across documentation, KYC, risk and onboarding processes.
Support retention and revenue enhancement through regular merchant engagement.
Required Skills & Competencies
Solid knowledge of POS/QR solutions and merchant acquiring processes.
Excellent communication, relationship management and coordination skills.
Ability to understand corporate merchant needs and design suitable solutioning.
Proven ability to collaborate across business units and drive crosssell.
Analytical mindset with focus on portfolio growth and issue resolution.
Qualification & Experience
Graduate/MBA preferred.
57 years of experience in Merchant Acquiring / Corporate Relationship Management / Payments.
📌 National Account Manager Merchant Acquiring Ahmedabad
🏢 Yes Bank
📍 Ahmedabad
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