Handle international voice customer service for electricity and gas utilities. Resolve complex queries, explain high bills, manage complaints, de-escalate irate customers, support retention, and ensure accurate documentation and compliance with care.
Required Candidate profile
Customer service skilled with 1–5 years of international voice experience, skilled in complex query resolution, billing explanations, complaint handling, de-escalation, empathy, and retention.
📌 Process Associate Voice Hyderabad
🏢 Gratitude India
📍 Hyderabad
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