ABOUT THE ROLE

Desi Farms is looking for a customer-focused Inside Sales Executive / Out Bound Sales Executive to engage with prospective and existing customers remotely, understand their requirements, share relevant product information, support the sales process and build long-term customer relationships.

Experience: 2+ yrs

Location: Viman nagar, Sakore Nagar -Pune

KEY RESPONSIBILITIES
Connect with prospective and existing customers through phone calls and other communication channels to explain products and services.
Understand customer needs, answer product-related questions and recommend suitable offerings.
Follow up on inquiries, maintain regular communication and support customers through the purchase process.
Maintain accurate customer information, enquiry records, call logs and follow-up details in the database.
Build positive customer relationships and encourage repeat business through timely and professional communication.
Coordinate with internal teams to support order updates,



customer requests and issue resolution.
Prepare routine activity reports and ensure all customer interactions are recorded accurately.
Follow company policies, communication standards and customer service procedures.

REQUIREMENTS & QUALIFICATIONS
Graduate in any discipline with at least 2 years of experience in inside sales, telesales, BPO or customer relationship management.
Good verbal communication skills in English, Hindi and Marathi.
Solid listening, interpersonal, negotiation and customer-handling skills.
Basic knowledge of MS Excel and CRM tools for maintaining customer information and reports.
Organized, proactive and able to manage customer enquiries and follow-ups independently.
Skilled attitude, problem-solving ability and a team-oriented approach to working with teams.

Contact: 91560 27181 / 92094 02549

📌 Outbound Sales Executive Pune
🏢 SNA Milk And Milk Products
📍 Pune