Role & responsibilities
Lead, manage and motivate the sales team to achieve monthly targets.
Set and monitor individual and team sales targets.
Generate leads through showroom enquiries, referrals, digital platforms and local marketing.
Monitor enquiry follow-ups and improve lead conversion.
Ensure achievement of booking, retail and delivery targets.
Guide Sales Executives in customer handling, product presentation and test rides.
Monitor daily sales performance and prepare sales reports.
Maintain customer relationships and ensure high customer satisfaction.
Coordinate with Finance, Insurance, Accessories, PDI and Service departments.
Handle customer escalations and resolve issues effectively.
Monitor competitor activities and market trends.
Ensure proper usage and updating of DMS/CRM systems.
Conduct daily sales meetings and regular performance reviews.
Plan and execute local sales promotion and marketing activities.