Job Summary:

We are seeking a highly organized and energetic Hospital Reception Head who have minimmum 3 year experience to join our team. The ideal candidate will be the first point of contact for patients and visitors, providing exceptional customer service while ensuring smooth front desk operations.

Key Responsibilities:
Register patients and collect necessary personal and medical information
Schedule, confirm, and manage patient appointments
Answer and direct phone calls to appropriate departments or staff
Maintain patient records and ensure confidentiality
Handle billing inquiries, basic payments, and insurance coordination
Guide patients to departments, wards, or doctors
Coordinate with doctors, nurses, and administrative staff
Manage emergency situations by directing patients appropriately
Keep the reception area clean, organized, and welcoming

Required Skills & Qualifications:




High school diploma or equivalent (degree in healthcare administration is a plus)
Previous experience in a hospital or healthcare setting preferred
Knowledge of hospital procedures and medical terminology (basic level)
Robust communication and interpersonal skills
Ability to handle sensitive situations with compassion and discretion
Basic computer knowledge (hospital management systems, MS Office)

Preferred Qualities:
Calm and patient-focused attitude
Solid multitasking and problem-solving skills
Attention to detail and accuracy in data entry
Ability to work in a fast-paced, high-pressure environment

Work Environment:
Hospitals
May require rotational shifts, including nights, weekends, and holidays

Job Types: Full-time, Permanent Pay: ₹8,453.82 - ₹20,000.00 per month

Perks
Food provided

Work Location: In person

📌 Reception Head Kozhikode
🏢 Hitech Medicity
📍 Kozhikode