Role & responsibilities
Receive orders from distributors on WhatsApp, phone and email, and confirm quality, color, length and rate.
Check stock availability before confirming an order.
Prepare the Sales Order (SO) in Tally/ERP and send the confirmation back to the customer.
Check the credit status flag from accounts before releasing an order.
Coordinate with the dispatch team on pick slips, cut lengths and delivery timelines.
Share dispatch updates, LR copies and tracking details with customers.
Handle customer follow-ups on pending orders, shortages and corrections.

Preferred candidate profile
Graduate in any stream (B.Com or BBA preferred).
1 to 3 years of experience in sales coordination, order processing or back office, ideally in textiles, fabrics or home furnishing.




Working knowledge of Excel and Tally or any ERP.
Comfortable with WhatsApp Business and quick written communication in English and Hindi (Gujarati is a plus).
Accurate with numbers, units and details.
Calm under pressure, and able to follow up with distributors politely and firmly.
Based in or willing to work from Surat.

Perks and advantages
Yearly bonus
Fixed monthly salary, paid on time.
PF and ESI as applicable.
Paid annual holidays.
Training on our product range and order systems.
Reliable role in a growing manufacturing business, with a path to Team Lead as order volume grows,

📌 Sales Coordinator Surat (India)
🏢 Shivanaa Homes
📍 India