Role & responsibilities

Job Title: Service Manager Two Wheeler Dealership

Job Summary:

We are looking for an experienced and result-oriented Service Manager to manage the service centre operations, service team, customer satisfaction and workshop targets.

Key Responsibilities:
Manage day-to-day service centre and workshop operations.
Lead and supervise Service Advisors, Technicians and support staff.
Achieve service, revenue and productivity targets.
Monitor vehicle repair, servicing and delivery timelines.
Ensure quality service and customer satisfaction.
Handle customer complaints and resolve service-related issues.
Monitor workshop productivity, job cards, repeat repairs and pending vehicles.
Coordinate with Spares and other departments for smooth operations.




Ensure compliance with company/Suzuki service standards and processes.
Prepare daily and monthly service performance reports.

Requirements:
3–7 years of experience in automobile/two-wheeler service operations.
Experience as Service Manager/Workshop Manager preferred.
Solid team management, communication and customer-handling skills.
Knowledge of workshop operations, DMS and service processes.
Target-oriented and problem-solving approach.

Key Skills: Service Management, Workshop Management, Two Wheeler Service, Team Management, Customer Handling, Service Operations, DMS, Automobile Industry.

Preferred candidate profile

Perks and perks

📌 Service Manager Nampally
🏢 Kopalle Motors
📍 Nampally