We’re hiring for multiple processes and looking for enthusiastic people who love interacting with others and are genuinely customer-centric.

If you enjoy helping people, solving problems, and creating a great customer experience, this chance is for you!

Salary upto : 5.6 LPA (42k Take Home)

Transport: 2 Way Cab / US Rotational Shift

Roles & Responsibilities:
Handle customer interactions and provide professional, friendly and efficient support .
Assist customers with queries related to products, orders, deliveries, returns, exchanges and services .
Understand customer concerns and provide accurate solutions based on process guidelines.
Troubleshoot basic product or service-related issues and guide customers appropriately.
Resolve customer complaints while maintaining a positive customer experience.
Process and update customer information accurately in the system.




Coordinate with relevant internal teams to resolve customer issues when required.
Maintain required quality, productivity and customer satisfaction standards .
Follow company policies, process guidelines and data-security requirements.
Deliver a consistently customer-centric experience on every interaction.

Minimum Requirement:
Freshers & Experienced candidates can apply
Excellent verbal and written communication skills
Solid customer-service orientation
Positive listening and problem-solving abilities
Basic computer knowledge
Ability to navigate multiple systems while interacting with customers
Comfortable working in rotational shifts
Willingness to work from the office

📌 Senior Customer Service Advisor Bengaluru
🏢 [24]7.ai
📍 Bengaluru