We are looking for a confident and well-organized Sales & Operations Executive to handle guest calls, enquiries, sales, administrative tasks, and day-to-day operational coordination.
Key Responsibilities
Handle guest calls, enquiries, and booking requests professionally
Convert enquiries into bookings and drive direct sales
Follow up with leads and potential guests
Achieve assigned monthly sales and booking targets
Provide accurate information about rooms, facilities, offers, and services
Handle daily administrative work, documentation, and records
Coordinate with the operations team to resolve guest concerns
Track sales enquiries, conversions, and follow-ups
Requirements
Excellent communication skills are mandatory
Fluent in English; additional languages are a plus
Confident and comfortable speaking with guests
Sales-oriented with a target-driven approach
Positive organizational and problem-solving skills
Basic computer and Excel/Google Sheets knowledge
Hospitality, sales, or customer service experience is preferred
Perks
Performance-based incentives
Growth opportunities within Monkey Tribe
Exposure to hospitality, sales, and operations
Friendly and energetic work setting