We are looking for an experienced Team Lead – Admissions to lead a team of Admission Counsellors for an undergraduate programme.
The role involves managing the admissions funnel, driving team performance and conversions, coaching counsellors, and ensuring a high-quality experience for prospective students and parents.
Key Responsibilities
Lead, manage and mentor a team of Admission Counsellors.
Own the admissions funnel from lead qualification to application and final enrolment.
Set and monitor individual and team-level admissions and conversion targets.
Track funnel metrics and identify areas for improvement.
Conduct regular performance reviews, coaching sessions and training.
Develop strategies to improve lead engagement, counselling quality, follow-ups and conversions.
Work closely with Marketing and internal teams for effective lead management.
Analyse daily, weekly and monthly performance and share actionable insights.
Handle escalations and support counsellors in complex student/parent conversations.
Identify process gaps and implement initiatives to improve productivity and conversion rates.
Ensure consistent, high-quality counselling while maintaining a strong focus on admissions targets.
Requirements
5+ years of experience in admissions, education sales, inside sales or a similar role.
Prior experience managing a team of Admission Counsellors / Sales Counsellors.
Proven experience in high-ticket education sales and admissions conversion.
Strong understanding of sales/admissions funnels and conversion metrics.
Strong data-driven approach to performance management.
Excellent communication, counselling, negotiation and stakeholder-management skills.
Solid coaching and people-management capabilities.
Comfortable working in a quick-paced, target-driven environment.
Experience with leading EdTech companies, universities or premium education institutions is preferred.
Experience handling students and parents will be an added advantage.
MBA/PGDM or a relevant postgraduate qualification is preferred.
Ideal Candidate A strong people manager with hands-on experience in high-ticket education/admissions sales, team management, funnel ownership and conversion optimisation.
📌 Team Lead Admissions Gurugram
🏢 PinnacleU
📍 Gurugram
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.