We are looking for a skilled DevOps Support Engineer with hands-on experience in Docker, Kubernetes, Jenkins, and Microsoft Azure. The candidate will be responsible for supporting and maintaining CI/CD pipelines, managing containerized applications, troubleshooting deployment issues, and ensuring the smooth operation of cloud infrastructure and applications.
Key Responsibilities
Provide DevOps and production support for applications and infrastructure.
Manage and troubleshoot Docker containers and Kubernetes clusters.
Monitor, maintain, and troubleshoot CI/CD pipelines using Jenkins.
Support application deployments and releases in Microsoft Azure.
Identify and resolve build, deployment, infrastructure, and environment-related issues.
Monitor system performance, application availability, and infrastructure health.
Collaborate with development, QA, and infrastructure teams to resolve technical issues.
Perform root cause analysis (RCA) and implement preventive measures.
Follow incident management, change management, and support procedures.
Maintain technical documentation and support operational improvements.
Mandatory Skills
Hands-on experience in DevOps and support operations.
Robust knowledge of Docker and containerization.
Experience with Kubernetes for container orchestration.
Experience with Jenkins and CI/CD pipeline management.
Working knowledge of Microsoft Azure cloud services.
Experience in application support, troubleshooting, and incident resolution.
Preferred Skills
Knowledge of scripting using Shell or Python.
Familiarity with Git and version control systems.
Experience with monitoring and logging tools.
Understanding of Linux/Unix settings.
Knowledge of ITIL processes and production support practices.
Candidate Profile
Strong troubleshooting and analytical skills.
Ability to work collaboratively with cross-functional teams.
Valuable communication and incident-handling skills.
Willingness to provide operational support as per business requirements.