Roles and Responsibilities
Handle customer queries via phone calls, emails, or chats to resolve issues related to products/services.
Provide excellent communication skills to ensure high levels of customer satisfaction.
Work on international voice process projects with a focus on blended operations (voice + non-voice).
Utilize solid verbal and written communication skills to effectively address customer concerns.
Meet performance targets set by the organization for quality, productivity, and sales metrics.
📌 Walk In Top Mnc Bpo Hiring Experienced Candidate Salary Upto 3 6 Lpa Kolkata (India)
🏢 Futuresoft
📍 India
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