Key Responsibilities
Make outbound calls or answer inbound queries using structured scripts.
Qualify leads and nurture prospective clients through follow-up calls.
Update customer information and interaction outcomes .
Handle customer complaints and offer basic product or service support
Empathetic Lead Nurturing: Handle patient inquiries with absolute sensitivity, confidentiality, and empathy regarding hair loss concerns.
Target Audience: Individuals seeking solutions for hair thinning, receding hairlines, or pattern baldness.
Skills and Requirements
Education: High school diploma (12th pass) or equivalent.
Communication: Explicit verbal skills and active listening abilities.
Technical: Basic computer literacy and data entry skills.
Mindset: Resilience against rejection and ability to work under target-driven pressure.