Role & responsibilities

Teller Job Role Description A Bank Teller is responsible for handling routine financial transactions and providing frontline customer service in a branch. The role requires accuracy in cash handling, robust communication skills, and adherence to bank security and compliance standards.

Key Responsibilities
Handle customer transactions such as deposits, withdrawals, payments, cheque cashing, and fund transfers.
Maintain and balance the cash drawer with accuracy at the start and end of each shift.
Verify customer identification and follow security protocols for protected and compliant transactions.
Provide information on banking products and services and guide customers with basic account-related queries.
Identify and report suspicious or fraudulent activities as per bank procedures.
Maintain proper records and documentation of all transactions.
Assist customers with ATM-related queries and basic digital/online banking support.
Ensure a qualified, courteous, and customerfocused service environment at the branch.

📌 Teller Shillong
🏢 HDFC Bank
📍 Shillong