Oversee the day-to-day operations of all resort departments, including Front Office, Housekeeping, Food & Beverage, Maintenance, and Activities.
Ensure smooth interdepartmental coordination and excellent guest experiences.
Supervise department heads, monitor staff performance, and maintain staff discipline.
Handle guest complaints, feedback, and emergency situations effectively.
Ensure compliance with company policies, SOPs, safety standards, and hygiene practices.
Monitor inventory, resource utilization, and operational cost control.
Ensure operational efficiency, service quality, and guest satisfaction.
Submit timely operational reports to senior management / Group General Manager.
Take responsibility for maintaining operational standards and addressing any negligence or lapses in duty.
📌 Operation Manager Vadodara
🏢 Orsang Group
📍 Vadodara
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