Role & responsibilities
Lead a result-oriented team and is responsible for managing the Branch Profitability, ensuring high quality service and Customer Relationship Management, Operation and risk.
Own all branch-banking objectives and overall branch supervision, ensure achievement of overall Branch Targets by generating business and cross sales.
Key Customer Relationship Management & supervision of all High-Net-Worth customer programs
Ensure all components of the branch sales model function as per design Complaints Handling
Review Branch Operations reports
Managing teller operations and vault
Branch Merchandising & co-ordination with Marketing at product level Review vault register and Key Registers
Review Suspense & Dummy accounts
Ensure compliance with Banking rules, Regulations & Procedures Periodic review of progress vs.

Objectives

Ensure clarity of Business objectives among staff
Adherence of sales process & Operational Checklist.

Preferred candidate profile
Minimum experience in years 10 yrs
Exposure to banking preferable

Location: BTM 4th Stage, Avalahalli and Bommasandra Industrial Estate

📌 Walk In Retail Branch Manager Bengaluru (India)
🏢 HDFC Bank
📍 India