We are looking for energetic and customer-focused individuals to join our team as Customer Service Associate. As part of our customer support team, you will be responsible for handling inbound calls to assist customers with queries, resolve complaints, and ensure a positive customer experience.
Key Responsibilities:
Handle customer calls professionally and resolve their issues efficiently
Provide accurate information about products/services
Maintain records of customer interactions
Ensure customer satisfaction and high service quality
Requirements:
Good verbal communication skills in English
Ability to handle pressure and work in a rapid-paced setting
Freshers are welcome! Training will be provided
Prior BPO/Customer Service experience is a plus
What We Offer:
Friendly and supportive work environment
Paid training and career growth prospects
Day shifts / Rotational shifts (based on requirement)
Weekly off and leave benefits
Shift Timings:
Day Shift: 8 am to 8pm (Any 9hr shift)
📌 Walk In Customer Care Executive Mumbai
🏢 Datamatics Business Solutions
📍 Mumbai
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