Job Responsibilities:
Make outbound calls to patients and follow up on inquiries.
Explain diagnostic tests, packages, and available services.
Schedule appointments for blood tests, health checkups, and other diagnostic services.
Coordinate with patients regarding home sample collection and appointment timings.
Maintain patient records and update call details in the system.
Follow up with patients for reports, pending appointments, and feedback.
Requirements:
Minimum 6 months–2 years of experience in telecalling/customer service; healthcare experience preferred.
Valuable communication skills in Hindi; basic English preferred.
Basic computer knowledge and calling etiquette.
Ability to handle patient queries politely and professionally.
Salary: As per experience and company norms. Job Type: Full time | Work from Office