As an Analyst – PSE , you shall be responsible for helping out with Transaction Processing for our subscribers who would require CFT Resources at IDC to help them with.
This would include, however, not limited up to:
•Document Management
•Transaction Processing
•Payments Investigation
•Reporting An ideal candidate shall be learning-focused, intellectually curious, results-oriented, high-energy professional who is a structured thinker, comfortable in building trust- based relationships with clients and across the company
•Take ownership of issues & tasks to follow-up on outstanding requests and escalate issues when necessary.
•Maintain up-to-date knowledge on business area.
•Maintain broad knowledge about company’s products and services.
•Consistently communicating recent issues to managers so as a company we can establish a solution to the problem
Requirements
Required Skills & Qualifications:
•B.Com Graduate
•Transaction Processing - Banking or Financial Services in Voice Environment preferred (Phone banking)
Basic MS Office Knowledge
Good Spoken & Written Business Communication Skills (English – USA)
Open to work in Night Shift
Proficiency in Typing (35 wpm)
Accountability is required from each individual.
Advantages
5 Days Working
One Complimentary Meal per Day
Internet Reimbursement
Gym Reimbursement
Group Medical Insurance
Mental Health support advantages
Relocation Assistance (if Applicable)