Key Responsibilities
Customer Communication: Handling inbound/outbound calls to explain products, services, or provide support.
Lead Generation & Follow-up: Reaching out to potential customers to generate leads and following up with existing ones to maintain relationships.
Data Management: Updating and maintaining accurate customer information in the CRM system.
Documentation & Reporting: Supporting back-office tasks, including preparing reports, managing emails, and processing orders.
Scheduling: Setting up appointments, meetings, or client visits for sales teams.
Requirements
Education: High school diploma, 12th pass, or Graduate, depending on the role.
Skills: Strong communication skills (local languages + basic English), good telephone etiquette, and proficient in basic MS Office/Excel.
Traits: Ability to work under pressure, robust organizational skills, and a customer-focused attitude.
Typical Work Setting
Role Type: Usually Full time, office-based.
Salary Range: Frequently ranges between ₹14,000–₹18,000 per month (varies by location/experience).
📌 Back Office Staff Coimbatore (India)
🏢 SRI SAKTHISARADHA ENTERPRISES
📍 India
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