Responsibilities:
Audit inbound and outbound transactions as per the internal quality guidelines.
Ensure that regular reports are delivered in a timely and accurate manner.
Provide clear, concise and accurate information in response to enquiries from other departments.
Liaise and ensure valuable working relationships with other key management personnel e.g. operations, sales and training.
Conduct mock call sessions to certify new advisors before they go live.

Skills & Competencies:

Technical;
Ability to communicate effectively at all levels of staff/management must have excellent written and verbal skills : English
Good knowledge of MS Office (mainly Excel, Word and PowerPoint)
Comfortable in working with both qualitative & quantitative data/information




Valuable analytical ability.
Positive comprehension skills.

Behavioural;
Excellent interpersonal skills.
Should be self-driven and be able to work under minimal supervision.
Should have good multi-tasking and decision-making skill.

Notes:
Shift timings 11:00 AM to 8:00 PM
Two way transport will be provided.
The selected person will be on probation for minimum 3 months before getting confirmed for this role.
The role does have incentives.
The selected person will be required to work on a Rota basis (including Saturday & Sunday).

📌 Walk In Executive / Senior Executive Quality Bengaluru
🏢 Savebyswitching
📍 Bengaluru