Looking for a Counter Sales Representative for Mobile and Electronics greets walk-in customers, explains device specifications and features, processes billing transactions, and meets daily or monthly store sales targets.
Job Overview
Role: Counter Sales Executive / Representative
Department: Sales & Retail Operations
Industry: Mobile Phones, Consumer Electronics, and Accessories Retail
Primary Objective: Deliver high-quality customer service, drive in-store product and accessory conversions, and maintain accurate billing and inventory records.
Key Responsibilities
Customer Engagement & Service: Greet store visitors warmly, identify their technical requirements, and guide them through smartphone, tablet, laptop, or gadget options.
Product Demonstration: Explain device features, specifications, pricing, warranties, and compare models to help customers choose the right product.
Cross-Selling & Add-Ons: Promote related electronic accessories (e.g., earphones, screen guards, power banks, cases) and value-added services like EMI or mobile finance plans.