Key Responsibilities:
Welcome walk-in visitors, conduct facility tours, and pitch membership and personal training plans in office.
Follow up promptly with incoming digital leads (from website, social media, and ads) via call and WhatsApp to schedule gym trials and visits.
Educate prospective clients on fitness plans, promotional offers, and gym amenities while effectively handling customer objections.
Manage membership renewals, upgrades, and payment collections for existing members.
Maintain complete daily logs of candidate interactions, lead status, call reports, and sales figures in Excel/CRM software.
Meet and exceed weekly and monthly sales targets set by management.
Requirements & Skills:
Prior experience in B2C sales, retail/counter sales, tele-calling, or inside sales (fitness/hospitality industry preferred).
Solid persuasive communication and interpersonal skills in spoken Hindi (functional English is a plus).
Customer-focused with a target-driven and proactive approach.
Basic computer literacy, including experience with Google Sheets, Excel, or CRM tools.