Key Responsibilities:
Handle data entry, documentation, and customer record management.
Make outbound calls to customers for document verification, information collection, and follow-ups.
Handle customer queries and coordinate with internal teams for timely resolution.
Verify customer details and supporting documents.
Prepare and maintain MIS reports using MS Excel and Google Sheets.
Follow up on pending applications and documentation.
Maintain accurate records and ensure customer data confidentiality.
Requirements:
Graduate in any discipline.
1–3 years of relevant experience.
Valuable communication and calling skills.
Basic knowledge of MS Excel and Google Sheets.
Solid coordination, organizational, and follow-up skills.
Experience in NBFC, banking, or fintech is preferred.
📌 Back Office Executive Noida
🏢 AKASA Finance
📍 Noida
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