Front Office Executive – Dental Clinic

Position: Front Office Executive ( Electronic City ; Hoodi ; Channasandra ; Kannamangala ; HSR )

Department: Front Office / Administration

Experience: Prior hospital experience is mandatory.
Roles and ResponsibilitiesGreet patients and visitors professionally and ensure a welcoming clinic experience.
Manage patient appointments, registrations, check-ins, and follow-up scheduling.
Handle incoming and outgoing calls, WhatsApp enquiries, and patient queries.
Maintain patient records, treatment files, and appointment schedules accurately.
Handle billing, cash collection, digital payments, receipts, and daily billing records.
Have a positive understanding of hospital billing procedures, payment processes, and basic financial documentation.
Coordinate with dentists, clinical staff, and other departments to ensure smooth patient flow.
Explain basic clinic procedures, appointment timings, and payment-related information to patients.
Maintain daily cash reports, billing summaries, and front office documentation.
Follow up with patients regarding appointments, pending payments, and treatment visits.
Handle patient concerns politely and escalate clinical queries to the concerned dentist.




Maintain patient confidentiality and follow clinic policies and hygiene standards.
Support day-to-day administrative activities and ensure smooth front office operations.
Required Qualifications and SkillsPrior experience working in a hospital is mandatory.
Positive knowledge of hospital billing procedures and patient payment handling.
Excellent communication, interpersonal, and patient-handling skills.
Basic computer knowledge and proficiency in billing software, MS Office, or similar systems.
Strong organizational skills, attention to detail, and the ability to multitask.
Qualified attitude and a patient-friendly approach.
Preferred SkillsPrevious experience in a dental clinic is an added advantage.
Basic knowledge of dental treatments, procedures, and terminology is desirable.
Familiarity with dental practice management or clinic billing software is a plus.

Ideal Candidate: A responsible and well-organized front office professional with hospital experience and billing knowledge who can manage patient coordination, administrative tasks, and daily clinic operations efficiently.

📌 Front Office Executive Bengaluru
🏢 National Dental Care
📍 Bengaluru