Key Responsibilities
Handle inboundcalls from international customers.
Understand customer queries and provide appropriate solutions.
Maintain a skilled and positive customer experience.
Resolve customer issues within defined timelines.
Accurately update customer information and interactions in CRM.
Meet quality, productivity, and customer satisfaction targets.
RequirementsExcellent verbal communication skills in English.
Valuable listening and problem-solving abilities.
Comfortable working in rotational shifts.
Basic computer knowledge.
Freshers can apply; international voice experience is an added advantage.