Job Profile Summary: The Loan Processor provides support to the lending areas by reviewing the accuracy of mortgage and consumer loans from conditional approval to closing.

Depth & Scope:

Provides support to customers, branches, and lending staff as needed

May assist in training of Loan Processor I and II

Processes more complex loans such as self-employed income, CEMA, condos and co-ops, Jumbo and Wealth

Provides support to customers, branches and lending staff as needed

Follow all regulations and policies appropriate to lending

Documents all interactions on the loan transaction and is responsible for documenting communications with interested parties.

Owns borrower communication on loan file from conditional approval to closing

May order or facilitate ordering for Third -Party needs, responsible for follow up and receipt of HOI, title, 4506T, payoffs, written verifications, subordinations etc

Reviews all required documents, such as, borrower documents, D/U & LP findings, title and HOI for submission

Validate all documents required by underwriting are present, accurately indexed and meet the stated underwriter requirements

Ensure all data fields required by underwriting are complete





Resolve 3rd party conditions on the loan

Interact with vendors providing service on the loan transaction, obtain necessary documentation including Home-Owners Insurance providers, Title companies, Home-Owners Associations

Ensure all services required for the loan transaction are ordered timely

Document all interactions on the loan transaction

Process complex loans such as self-employed income, CEMA, condos and co-ops, Government, Right-Step, Jumbo and Wealth

Advanced system industry and process knowledge

May coach and mentor junior processes

May assist junior processors in processing loans

Education & Experience:

High school diploma or GED

3-5 years loan documentation experience

Knowledge of Bank loan products and policies

Knowledge of lending software

Detail-oriented with ability to multitask

Ability to handle heavy workload and meet stringent deadlines

Excellent oral and written communication skills, with ability to interact effectively with all customers, both internal and external

Solid knowledge and understanding of states regulations

PC skills

Ability to work independently

📌 SME-Loan Processor (Chennai)
🏢 Cognizant
📍 Chennai