technical support to customers, for home-automation and electronics products.field installers and customers over phone, video, and chat
Mandatory : Hindi Natural Speaker
Assist installers with wiring, configuration, troubleshooting over call/video.
Required Candidate profile
• Verify installation photos, wiring diagrams, and provide correction steps.
• Log issues clearly and escalate to R&D;/QC when required.
• Diploma/BE in Electronics/Electrical/E&C;
Perks and perks
: sensors, relays, loads, power supplies, modules.
📌 IT Customer Support Executive - Raghuvanhali /Bangalore/WFO (Bengaluru)
🏢 EXCELVANA
📍 Bengaluru
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