Interested candidates can share their updated resume on WhatsApp with any of the following HR coordinators:

HR Angel
72300 30430

HR Nikita
72300 30998

HR Raj
92165 773006

MASS HIRING | US HEALTHCARE VOICE PROCESS

300+ OPENINGS | NOIDA & GURGAON

Process: US Healthcare Voice Process Only
Job Locations: Noida & Gurgaon

Hiring Type: Experienced Candidates Only
Relocation: Candidates from Pan-India can apply if willing to relocate to Noida or Gurgaon.

We are hiring experienced professionals for the US Healthcare Voice Process. Candidates with excellent English communication skills, solid customer-handling abilities, and relevant international voice-process experience are encouraged to apply.

ROLE & RESPONSIBILITIES

- Handle US Healthcare voice calls professionally and efficiently.
- Communicate with US customers and provide accurate information and resolutions.
- Understand customer queries, concerns, and requirements.
- Demonstrate excellent verbal communication and active listening skills.
- Handle customer objections and escalations professionally.
- Follow process guidelines, SOPs, quality standards, and compliance requirements.
- Maintain accurate customer records and call documentation.
- Ensure confidentiality of customer and healthcare-related information.
- Coordinate with internal teams to resolve complex queries.
- Maintain customer satisfaction, call quality, and productivity targets.
- Participate in training, coaching, and performance improvement sessions.
- Work effectively in a fast-paced international voice-process environment.

PREFERRED CANDIDATE PROFILE

- Minimum 6 months of relevant experience is mandatory.
- Experienced candidates from US Voice, International Voice,



Healthcare Voice, or International BPO processes are preferred.
- Undergraduates with a minimum of 6 months of relevant experience can apply.
- Graduates and postgraduate candidates with relevant experience can also apply.
- Excellent English communication and comprehension skills.
- Strong customer service, problem-solving, and interpersonal skills.
- Ability to communicate confidently with US customers.
- C1-level English proficiency preferred.
- Basic computer knowledge and accurate documentation skills.
- Comfortable working in rotational shifts and rotational week-offs, as required by the process.
- Willing to work from the office.
- Candidates must be willing to relocate to Noida or Gurgaon if required.

BENEFITS & CAREER OPPORTUNITIES

- Multiple employee benefits.
- Attractive performance-based incentives and bonus opportunities, as applicable.
- Training, learning, and professional development.
- Career growth opportunities.
- Professional and supportive work environment.
- Additional benefits as per company policy.

JOB LOCATIONS & PREFERENCES

NOIDA / GREATER NOIDA

- Preferred location: Sector 144, Greater Noida.

GURGAON

- Candidates from Gurgaon and nearby locations can apply.
- Candidates from other cities across India who are willing to relocate are welcome.

HOW TO APPLY

Interested candidates can share their updated resume on WhatsApp with any of the following HR coordinators:

HR Angel
72300 30430

HR Nikita
72300 30998

HR Raj
92165 773006

Apply now and take the next step in your US Healthcare voice-process career!

Note: Employee benefits and applicable shift requirements will be as per the company's policy and process requirements.

📌 Customer Support Executive (Noida)
🏢 GIST Management Solutions
📍 Noida