Job Purpose
To provide a professional, warm and personalized experience to all important visitors, parents, prospective students, VIPs and external stakeholders, while coordinating end-to-end hospitality arrangements at the university.

Key Responsibilities

- Manage parent hospitality during admissions, campus visits, counselling, open houses and other parent interactions.
- Welcome and personally attend to VIPs, industry professionals, corporate leaders, CEOs, celebrities, dignitaries, academic leaders, parents and other high-profile visitors.
- Serve as the primary point of contact for important guests throughout their visit.
- Coordinate with the Admissions team to ensure prospective parents and students receive a smooth and welcoming experience.
- Coordinate tea, coffee, refreshments, meals and other food arrangements for guests.
- Ensure meeting rooms, guest areas and hospitality arrangements are ready before scheduled visits.
- Escort and guide guests to meeting rooms, offices, event venues and other campus facilities.
- Coordinate with Security, Administration, Admissions, Housekeeping, Cafeteria/F&B;, Transport and IT/AV for guest requirements.
- Review the daily schedule of important visitors and proactively ensure all arrangements are in place.
- Coordinate hospitality arrangements for conferences, seminars, workshops, meetings and university events.




- Handle requirements with discretion and confidentiality.
- Respond promptly to guest requests and ensure issues are resolved.
- Maintain appropriate records of important visits and hospitality arrangements as required.
- Ensure high standards of professional grooming, etiquette, cleanliness and hospitality at all times.
- Collect feedback from important guests/parents where required and identify opportunities to improve the visitor experience.
- Support management during special events, institutional visits, industry interactions and important delegations.
- Maintain strong working relationships with internal departments and ensure timely completion of guest-related requirements.

Candidate Profile

- Graduate; Hotel Management/Hospitality qualification preferred.
- 35 years of experience in Guest Relations, Front Office or Guest Services, preferably in a reputed 4-star/5-star hotel.
- Excellent English communication and interpersonal skills.
- Well-groomed, confident, courteous and highly service oriented.
- Strong coordination, multitasking and problem-solving abilities.
- Valuable knowledge of professional hospitality and guest-service etiquette.
- Ability to interact confidently with senior executives, parents, VIPs, celebrities and industry leaders.

Ability to work flexible hours during important university events and special programmes

📌 Guest Relation Executive (Hyderabad)
🏢 K L University
📍 Hyderabad