- Analyzed customer requirements and provided appropriate technical solutions.
- Installed, configured, tested, and maintained applications or engineering products.
- Troubleshot technical issues and performed root cause analysis.
- Coordinated with cross-functional teams to ensure timely project completion.
- Conducted application testing and validation to meet quality standards.
- Prepared technical documentation, reports, and user manuals.
- Provided technical support, product demonstrations, and training to customers.
- Identified opportunities for product optimization and continuous improvement.