We are looking for an experienced and certified Salesforce Developer with a strong focus on Service Cloud to design, develop, and support scalable Salesforce solutions. The ideal candidate will have hands-on development and configuration experience, along with a strong understanding of Salesforce administration and business processes. Experience in Public Sector Solutions will be a significant advantage.
Your Key Responsibilities
- Design, develop, and implement Salesforce solutions with a focus on Service Cloud
- Develop and maintain Visualforce pages
- Perform Salesforce administration including org setup, user management, profiles, roles, and security
- Create custom objects, fields, picklists, page layouts, workflows, approvals, validation rules, and flows
- Configure and maintain reports and dashboards
- Collaborate with stakeholders to translate business needs into Salesforce solutions
- Provide technical support during deployment and post-go-live
Skills and attributes for success
- Experience with Salesforce Public Sector Solutions
- Familiarity with Omni Studio and Omni Script
- Strong analytical and communication skills
Required Qualifications
- Salesforce Certified Platform Developer
- Minimum 5 years of Salesforce development experience with strong Service Cloud expertise
- Visualforce development experience
- Solid Salesforce configuration and administration skills