- Provide advanced technical support to end-users for hardware, software, and network-related issues.
- Troubleshoot and resolve complex technical issues, ensuring minimal downtime.
- Deploy and configure software applications and operating systems.
- Manage and maintain hardware components including desktops, laptops, and peripheral devices.
- Document and track incidents, resolutions, and service requests in the ticketing system.
- Work closely with other IT teams to escalate and resolve issues promptly.
- Ensure compliance with company IT policies and procedures.
📌 Desktop Support Engineer 2 (Mumbai)
🏢 Team Computers
📍 Mumbai
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