We are looking for an experienced candidate for Amazon Specialist position, who would be responsible for managing and optimizing sales on out third-party marketplaces (Amazon, Blinkit, Flipkart, Zepto etc.). This role focuses on driving sales growth, improving the user experience, and maximizing the overall performance of the digital channels.
- Marketplace Management:
- Develop and implement strategies to optimize listings on third-party marketplaces like Amazon, Blinkit. Flipkart
- Manage the relationship with key marketplace partners to maximize sales potential.
- Monitor and analyze marketplace performance metrics (traffic, conversion rates, sales, etc.) to identify opportunities for growth.
- Ensure compliance with marketplace policies and guidelines.
- Coordinate with the inventory and logistics teams to ensure product availability and timely order fulfillment.
2. Customer Experience for the brand:
- Ensure a high level of customer satisfaction by overseeing customer service processes, including returns, exchanges, and inquiries.
- Implement customer feedback mechanisms to continuously improve the shopping experience.
- Manage the product review process on marketplaces to maintain a positive brand reputation.
3. Reporting and Analysis
- Prepare and present regular performance reports to senior management, highlighting key metrics and growth opportunities.
- Use data analytics tools to track and report on e-commerce KPIs, such as sales, conversion rates, AOV (Average Order Value), and customer acquisition costs.
- Conduct competitive analysis to stay informed of industry trends and competitor activities.
Company Details-Website Link - https://www.vivaldis.co.in/
Linkdin Profile - https://www.linkedin.com/company/vivaldisanimalhealth/
📌 E Commerce Executive/ E commerce specialist (Pune)
🏢 Vivaldis
📍 Pune
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