Are you a confident communicator who enjoys interacting with people and turning customer concerns into positive experiences?
Join as a Customer Support Associate and build a rewarding career in the fast-growing customer service industry!
Location-Lucknow
Salary- up to 27k ctc
Key Responsibilities
- Handle customer queries and provide prompt, accurate & courteous resolutions.
- Understand customer requirements and deliver an exceptional support experience.
- Manage customer interactions professionally across assigned channels.
- Identify issues, troubleshoot effectively, and ensure timely resolution.
- Maintain accurate records of customer interactions and update relevant systems.
- Follow defined processes, quality standards, and organizational guidelines.
What Were Looking For
- Excellent verbal and written communication skills in English.
- Strong interpersonal and customer-handling abilities.
- Positive attitude with a solution-oriented mindset.
- Comfortable working in rotational shifts and rotational week offs.
- Good listening, analytical, and problem-solving skills.
- Freshers and experienced candidates can be considered.
Why Join Us?
Competitive salary up to 27,000 CTC depending on experience
Opportunity to work with a professional & energetic team
Valuable exposure to the customer service industry
Growth opportunities and learning opportunities
Develop strong communication and professional skills